A message comes up saying that the Blu Ray doesn't support a mouse and I am offered the option of opening the Cyberlink control - which I accept. Insert BluRay disc and Cyberlink launches and says loading Blu Ray Disc. Which Internet Browser Software is installed: IE, Firefox and Chromeĭo you use virtual ODD (e.g Daemon Tools): No What kind of Antivirus SW are you using: AVG (3D only) Please provide detail info about 3D setting in PowerDVD: 2D only Whcih Display refresh rate do you use while Playback (24/25/50/60/120/.) ?Playback won't work?Īre you using single or dual monitor environment: SingleĪre you using clone or extended mode (if use two display): One display only. Which kind of display connection (HDMI/DisplayPort/VGA/DVI): Laptop built in Used ODD drive (full model name and Firmware Version): HL-DT-ST DVDRWBD CA10N ATA Device, Firmware? The Audio setting in PowerDVD and in OS (default devices): (Current system setting) 2-speaker system Used Audio device: ATI High Definition Audio Device Is your PowerDVD a Retail product or bundles with HW? Retail

Operating System (including x86 or 圆4 Bit Version): Win 7 X64ĭo you use administrator or restricted user account? Admin PowerDVD TR Number (if shown): TR110524-018 PowerDVD full Version: PowerDVD 11 Ultra with the 1719 patch installed

Cyberlink powerdvd ultra 11.0.1620.51